Do you have a question? click forEmail
click here for PowerPoint Presentation from Class Day 1, first class Introduction.
click on resume for info: RESUME & JOB INTERVIEW ADVICE/PRESENTATION
See office hours posted on the office door. See the website for our textbook here: http://college.hmco.com./business/ober/buscom/4e/students
400 Total Points:
100 points for midterm exam
100 points for final exam (comprehensive)
100 points for final oral presentation (including written short business report)
50 points for quizzes
50 points for class work & case studies/ homework/short skills of presentations in class [grabber opening, transitions, explaining slides, professional closing]
Rules: We will follow the written and published rules of KFUPM as printed in the University Student Handbook. No exceptions allowed.
The KFUPM rules regarding attendance will be strictly enforced. The grade of “DN” (which is a failing grade) will be given to students accumulating more than 6 (or 9 if the class is 50 minutes) unexcused absences (this grade will be reported immediately). Only official or medical excuses will be accepted (these excuses are approved by the University. Excuses from external institutions/hospitals are not directly acceptable. They must be approved by the University Clinic and Student Affairs). No excuse will be accepted if presented more than a week after the absence. No personal excuses will be entertained and none of these types of excuses should be advanced.
The
rules regarding cheating will be strictly enforced. Acts of cheating and
attempts to cheat will result in a grade of “F” in the course and
will be reported to Students Affairs for further disciplinary action
that may include dismissal from the University.
click here for class-by-class:
Readings/Homework
click here for
my published Articles
that
we use as Handouts for studying in addition to our textbook.
ACADEMIC CALENDAR FOR KFUPM http://regweb.kfupm.edu.sa/cal/cal022.htm
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Readings/Homework (subject to change, if we use the computer lab for some classes.)
DUE
on (complete before
class) : BEFORE class on Tuesday, Sept. 16 – Read chapter 1 in the textbook. Read and study 3 Characteristics and 4 Steps of Communication. In class discussion of A Model of Comm., interesting link about another model of communication http://www.postkid.com/postkid/Archives/October2000/ACM.htm Monolith of Misunderstanding, Filter of the Mind. BEFORE
class on
Sunday, Sept. 21 – Read on the
WebPage Listening
9
Keys to Effective Listening. In-class
we will have a game about Listening. Also read: (“How to Reach
Different Audiences”); BEFORE
class on
Tuesday, 23 –
Read textbook, chapter 8, especially pages about
Purpose, Audience Analysis, Organizing the Message (based on audience),
and Appeals. Also see the
Checklists. See
Model Letters .
Also, Read
handouts on the WebPage (Methods
of Organization) and
(What
Just Went Wrong) Continue
with Chapter 8.
Before class on Sunday, 28
–
Textbook,
Read Chapter 9, especially about the
Elements/Parts of the Bad News Message. Also read Checklists. See examples.
We will discuss in class the structure and strategy of Bad News
Messages.
Read on the WebPage
“How to Give Bad News”
and
the
powerpoint slides.
Print out the case study Baba Shismo's
Restaurant case
Instructions
for Group work on Baba Shismo's Bring
the case study to class TODAY. GROUP FORMATION today.
Before
class on Tuesday,
Sept. 30–
On the WebPage, study the format/advice about
writing a short report (Short Report Format & How to Highlight
Information) for business uses.
EXAMPLE
of highlighting
Baba Shismo's
Restaurant case
Finish before the class on Sunday, OCT 5 HOMEWORK: Headings Continuation of Bad News Messages and class work. Instructions for Group work on Baba Shismo's See Baba Shismo's Evaluation Sheet Prepare your letter on Bad News. Prepare for in-class meeting. Read on the Webpage How to Make Your Meeting a Success, Rather than a Mess. (print out and have ready for class Sunday, October 12 ) Study: How to Answer Difficult Questions Attention: On Sunday, October 12 ------ QUIZ QUIZ QUIZ on all work from SEPT 23 to OCT 12. In class on Tuesday, OCT 7 - Continue with in class work on letter and meeting work in groups. THIS IS YOUR WORK. GET INTO YOUR GROUP and get going!!! Do not wait for me to start the class. On Sunday, OCT 12 -- QUIZ QUIZ QUIZ on all work from SEPT 23 to OCT 12, inluding: Webpage How to Make Your Meeting a Success, Rather than a Mess. 5 P's of Presentations and 6 Common Errors and Webpage: “Rumor Management” Skim Chapter 13 in textbook-- focus on Presentations only. Read on Webpage, Gestures. We will check the BABA SHISMO BAD NEWS message work you have done. TUESDAY, Oct. 14 -- Brief review for MIDTERM exam. Today, you must finish your letter for BABA SHISMO's Bad News message case. Thursday, October 16, in the morning 9 am to 10 am in (Rooms 120, 121 in Bldg. 24. Midterm exam covers work from First class in September, until and including Tuesday, October 14. Make sure you come to the exam on time !!! Keep working on the Baba Shismo case with your group. The DUE DATE is TUESDAY, OCT. 21. In the class on Sunday, OCT 19 -- Review 5 P's of Presentations & 6 Common Errors, and the “How to Give Bad News” handout. And remind yourself about the Baba Shismo's Restaurant case Instructions for Group work on Baba Shismo's Tuesday, OCT 21 -- Do the Baba Shismo Meeting in class. Be ready, no excuses accepted. Sunday, 26 (Ramadan) This is an important class IMPORTANT: information and suggested topics for Choose one starting NOW! NOW! NOW! Here is the Final Oral Presentation Evaluation Sheet. Click here for HELP with organizing your thoughts for the final presentation. In class work with Projector and PC computer, OHP and visuals, plus other presentation skills. Tuesday, OCT 28 -- information and suggested topics for final oral presentation. Read again and Study Short Report . Review in class of short report format. You can review this evaluation sheet for information. Final Oral Presentation Evaluation Sheet. STANDING EX. Sunday, NOV 2 -- You should start writing A) the basic written outline and B) elements of written short report for final oral presentation assignment. [Note: You will be able to compose an oral "grabber" opening DUE Sunday, NOVEMBER 9 from this written work.] Click here for HELP with organizing your thoughts for the final presentation.
If you need it, here is : Job Resume and Interview Information. Tuesday, NOV. 4 -- Prepare the words of the "grabber" opening DUE Sunday, November 9th, about your final presentation topic. You will speak the words of your grabber opening on Sunday, Nov. 9th in class. Be ready! Remember, the grabber opening is not the Introduction (which is usually longer and contains the list of topics that you will speak about). click here: 5 P's of Presentations to refresh your memory about the "grabber" and what it is. SUNDAY, NOV 9 -- IN CLASS -- Speak your grabber in class. 15 seconds maximum. TUESDAY, NOV 11 -- IN CLASS: Credibility How to make a Good First Impression , Impression Presentation Presentation Survival Tips. Read these before class, because they are a lot of fun! Review of Over Head Projector and PC PowerPoint skills in class, including "how to make the transition from grabber to introduction." Also you will learn how to show an OBJECT visual effectively to an audience. [Remember: Keep working on your written short report during your own time at home.] ADVICE: work on your final presentation at home during Ramadan break Sunday, NOV. 11 -- Last class before Ramadan break. We will discuss CHAPTER 11 in textbook -- especially focus on pages about collecting data; preparing charts; visual aids checklist. Also review Ch. 14 about visuals. FOR SUNDAY, NOV. 30 -- Welcome back! Practice the skills using OHP and PC with projector for grabber and transition to transparency. TRANSITION EXAMPLE Review details about transparencies, PowerPoint slides and visuals from Ch. 11 and Ch. 14. BLANK DEMO You will show a transparency or slide on TUESDAY, DEC 2, next class!!! Remember: Be there or be square. This work counts as part of your in-class points. Here is a slide about the PROCESS of GRABBER to INTRODUCTION FOR Tuesday, DEC 2 -- 1) Bring to class your OHP transparency or your powerpoint slide on a disk. 2) Use OHP with transparency; or use PC and projector with powerpoint file. You will (a) say your grabber opening, then (b) say your transition to your Introduction slide or visual.. [ NOTE: The transparency/powerpoint slide -- must be the title page for your final topic. Include: topic title, list of the subjects you will talk about, your name. No big graphics or pictures. Only text, so the download time will not be long. Thanks, guys. FOR SUNDAY, DEC 7 -- MAKEUP for missed Grabber Openings, Transitions, Introduction Slides. 10% off for lateness. Introduction to Professional Closings from the 6 Common Errors and The 5 Ps of Presentations. NOTE: you will say your Professional Closing on TUESDAY, DEC 9. click here: 5 P's of Presentations to refresh your memory about the professional closing and what it is. NOTE: You should be finished with your written short report (final draft) on SUNDAY, DEC 7. Final Oral Presentation Evaluation Sheet. click here Print out and bring to class, Tuesday, DEC 9. EVAL SHEET RULES FOR TUESDAY, DEC 9 -- Bring quiz answers to class, from DEC 7. Today, you will say your PROFESSIONAL CLOSING, professional closing (key word + formula ending) in class. Please have your rough draft of short report ready for today. Sunday, DEC 14-- Self-preparation and research day. Use the KFUPM Library if necessary. Check your sources for Credibility (if necessary). Complete your written short report, and complete your visuals for your final oral presentation. We will check your short report today, again in class. NOTE: Get your Powerpoint file on a disk -- WE WILL UPLOAD THE FILES NEXT CLASS -- Tuesday, DEC 16. TUESDAY, DEC 16 -- STAPLE YOUR SHORT REPORT TO YOUR FINAL PRESENTATION EVALUATION SHEET, click on the link if you need Evaluation Sheet Complete your PREVIEW of your oral presentation (if necessary). NOTE: You will submit your filled-in evaluation sheet (NAME, ID, SEC#, TOPIC) and your written short report stapled to it, on TUES., DEC 16 in class. ALL OF YOU WILL SUBMIT ON THIS DAY, Sunday, DEC> 16, see EVAL SHEET RULES Sunday, -- DEC 21 Tuesday, -- DEC 23 Sunday, -- DEC 28 Tuesday, DEC 30 -- NOTE: If we fall behind schedule, a NIGHT CLASS WILL BE SCHEDULED TO GET UP TO DATE on the final presentations. SUNDAY, Jan 4 -- Tuesday, JAN 6 -- MGT 210 FINAL EXAM -- To be announced.
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3 characteristics/4 steps of Communication How to Answer Difficult Questions
How
to Reach Different Audiences
Baba Shismo's Evaluation Sheet
How
to make your meeting a success, rather than a mess
How to make a Good First Impression
Gestures: How to add power to your words
Instructions for Group work on Baba Shismo's
6 Common Errors of Oral Reports
IN PROGRESS to be posted soon: 7 Myths & Realities of Comm Giving Feedback as a Coach, Not a Critic Employment Interviewing Tips and Techniques Sources of Communication Barriers Conflict Management Cross Cultural Business Habits: 5 Solutions for Survival and Success Is Your Telephone Helping or Hurting Your Business?
This site's vision is to address student needs to enhance learning for the 21st century, to inspire and equip students to enter the world of work and contribute significantly to their nation, people, company or institution, and family.
In that pursuit, this site seeks to fulfill the above needs with speed, results-focused entries, course information, and other supporting materials (handouts) totally electronically – contributing to environmental awareness and action by virtually eliminating the usage of copy paper and physical distribution in class.
Management 210, Business Communication, is an important course of practical and theoretical instruction that introduces students to and prepares them for supervisory and managerial positions in business, industry, government and technology areas of work. Since communication -- clear, precise, understandable, persuasive, useful, appropriate, confident and professional quality -- is regarded as one of the major skills for success in the world of work, the content of this course focuses on the following areas of instruction and practical in-class work: 1) Theory of communication and the communication model and its parts, including functioning in a multi-cultural work/business environment. 2) In-depth analysis and learning of the parts of the model and tactics of implementation. 3) Speaking/Listening -- Oral presentations, meeting skills. 4) Writing Skills -- business reports, memos, letters and visuals (along with a review of mechanics for correctness in English. 5) Other Important Skills -- non-verbal, cross-cultural, conflict resolution, managerial communication, job-search/interview-related communications, Internet search and research tactics. Look through the contents below for the Syllabus, Articles, Handouts, important news before or after class, [links] and other interesting information.
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THE
VISION.
THE
MISSION.
THE COURSE .