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•The External Organizational Environment
•IT allows information to move faster, thus increasing the speed at which events take place and the pace at which individuals and organizations respond to events.
•Huge and everywhere
•More widespread in U.S. than anywhere else
•The Internal Organizational Environment
•Outsourcing and Strategic Alliances
•Examining types of work that are to be done internally or by others
•The Demise of Hierarchy
•Hierarchical structures cannot cope with rapid change.