2002 by
Prentice Hall, Inc.
14-26
EDM
Guidelines for IS Executives
nRoles and
Responsibilities
nThe IS department: responsible for
evolving the technical
infrastructure
nRecords management: has valuable experience in document management practices
nOffice management: files will be
cross-referenced among
departments and linked with online databases
nLibrary: external sources of information available electronically
nPrint shop: more computer power
nTraining and education: based on multimedia technology and computer-based courseware