2002 by
Prentice Hall, Inc.
13-23
Types
of Group Support Systems
nSupporting
Presentations and Discussions:
nMore opportunities for discussion: using a GSS would eliminate the need to divide available airtime among potential speakers because participants could contribute
simultaneously
nMore
equal participation: because the GSS provides many parallel communication channels, loud or strong personalities probably would not dominate the
discussion
nPermanent record of discussion: GSS would capture a permanent electronic transcript of the online discussion
nImproved
feedback to presenters: presenters anticipated more comments as well as more detail in those comments