2002 by
Prentice Hall, Inc.
13-20
Types
of Group Support Systems
nSupporting Same Time/Same Place Groups:
nThe problem with
meetings: no agenda, or only a superficial one; key people arrive late or not at
all
nInformation technology
can help:
§Eliminate some meetings:
meetings that don’t call for a group decision, when key
people can’t attend, when needed info is not available
§Better preparation for meetings:
computer conferencing; encourage better planning for those
meetings that must be held
§Improve the effectiveness and
efficiency of meetings: group commitment happens more quickly