2002 by
Prentice Hall, Inc.
13-19
nOperating Environments: collection of software layers defining environment within which user gets things done on the computer.  It includes functions that have been performed by the operating system, plus a set of “middleware,” plus the “look and feel” of the user interface nIntegrated Office Suites: final piece of technical infrastructure.  They have been around in the form of DEC’s All-in-1, Wang’s Office, IBM’s Professors and Office Vision, and HP Desk.  New ingredient is UNIX
“Platforms” for Group Support Systems