2002 by
Prentice Hall, Inc.
13-15
nGroup
computing as a new frontier
nPeople
spend 60 to 80% working with others
nPeople
seem to feel most productive when working
alone
nNew
organizational structures need to be created
to support: emergence of teams, need
to manage computer-based conversations
among people and machines,
and interest in supporting group processes
Why are Group Systems Important?