2002 by
Prentice Hall, Inc.
13-12
Why are Group Systems Important?
nTeams may be
the basis for future organizations: organization will be composed mainly of specialists who direct their
own performance through
feedback from others (colleagues, customers,
HQ); like a hospital
nMove
being driven by three factors:
§Knowledge
workers are becoming the dominant portion of labor, and they resist the command-and-control form of organization
§All
companies need to find ways to be more innovative and entrepreneurial
§Information
technology is forcing a shift
nThus, organizations are becoming flatter, with fewer HQs
staff and many
specialists out in operating units