The Importance of IS Management

Prentice Hall, Inc.

9-13

Case example: DuPont Cable Management Services

nSystem was needed to maintain inventory of every wire, telephone, modem, wiring closet connection, etc. No software package could handle the scale/workload.

nCustom-built software flexible to handle company expanding telecom facilities.

nDuPont IEA: 4 phases to implement project (IEA and customer):

•1: Go ahead - day 1, customer agrees to participate

•2: System definition - days 2 to 30:$ to implement

•3: ”Timebox” - 90 days, create design specs and prototypes

•4: Installation - Day 120, customer 90 days to verify system