Copyright 2002 by
Prentice Hall, Inc.
7-31
Conclusion
nThe job of the IS department is widening:
nget data into shape
ncreate and build an infrastructure for managing the full range of information types
nhelping the firm leverage the tacit knowledge of its employees
nCompanies that address all three areas, and start implementing IT-based programs in all three, will have a significant edge over their competitors because they will be able to leverage their intellectual assets.