Copyright 2002 by
Prentice Hall, Inc.
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2.Usage Issues: Deals with how people use information
nInformation’s complexity needs to be preserved - information should not be simplified to be made to fit into a computer, because this truncates sharing and conversations.
nPeople do not easily share information, even though its value grows as it is shared. Culture often blocks sharing.
nTechnology does not change culture.
Managing Information: Issues