1.Value Issues: Information’s value depends on the recipient and the context. The only practical way to establish the value of information is to put a price on it, and see if anyone buys. Tools:
nInformation maps: Point
to the location of information,
e.g., where to get quick answers to
questions
nInformation guides:
People who know where information
can be found.
nBusiness documents:
Provide organization and context
- what documents an organization needs
nGroupware: People to
share information across distances