Copyright 2002 by
Prentice Hall, Inc.
1-10
The Mission of Information Systems
nEarly days: “paperwork
factories”
nObjectives of information
systems defined by productivity
measures
nMIS era: produced reports for “management by exception” for all levels of management
nImprove the performance
of people in organizations
through the use of information technology
nPerformance improvement:
a goal based on the outcomes
nFocus is the people
nResource for this
improvement is IT