A STUDY OF
THE HOUSE PURCHASE BEHAVIOR OF LOW-INCOME CONSUMERS IN SAUDI ARABIA Supported By: Rikaz
Development Company Prepare by
To be conducted by: Students and Instructor of MKT 345 (Marketing
Research) course Department of Management and
Marketing King Fahd University of Petroleum
and Minerals Dhahran,
Saudi Arabia 1.
Introduction 6.
Presentation Of Results And Recommendations 9. Cost As part of the requirements for completing the
Marketing Research course offered by the Department of Management and
Marketing at King Fahd University of Petroleum and Minerals (KFUPM), students
are often required to conduct research on a marketing-related topic of
interest. In order to facilitate the learning process in the course, I often
prefer that the research address a real-life marketing problem faced by a
company. Upon recommendation from the Business Development Center of the College
of Industrial Management at KFUPM, this semester the Marketing Research class
has decided to study the feasibility of a low-income housing/apartment
project that Rikaz Development Compnay is planning to introduce to the Saudi
market to target buyers with monthly incomes between SR 3,000 SR 5,000 and
5,001 SR 7,000. 2. RESEARCH OBJECTIVES Following a brainstorming exercise and
extensive discussion of the study topic in class with the students, we have
arrived at the following set of objectives that the research will be designed
to address. In broad terms, the study will examine the
current house/apartment purchasing behavior of Saudi consumers in the SR
3,000 - SR 7,000 income range specified by Rikaz, and whether or not they
will react favorable to a new type of low-income housing concept that the
company is planning to develop. The following specific objectives will be
pursued in our effort to achieve this broad project objective: To examine the housing
needs of Saudis with monthly incomes between SR 3,000 SR 5,000 and 5,001
SR 7,000. To examine the
housing options normally considered by people in this target segment when
they are considering buying a house To estimate how much consumers
in this target segment can afford to spend monthly on mortgage payments To examine their
preferences for alternative financing options To determine the
factors that influence house purchase decisions of consumers in this target
segment To determine what
proportion of consumers in the target segment are likely to adopt the new
Rikaz low-income housing concept To achieve the above objectives, we plan to
survey Saudis with monthly incomes between SR 3,000 SR 5,000 and 5,001 SR
7,000 and resident in the Eastern Province. A structured self-administered
questionnaire will be used in the study. We have chosen the option of
conducting a survey because this is the type of research that can conveniently
be conducted by the students within the 12-week period that is available for
the remainder of the course. Prior to the main survey, exploratory
research will be conducted to identify the factors that influence Saudis
housing purchase. This will be achieved through focus group interviews and
depth interviews with selected customers and resource personnel (e.g.
salespeople) in Rikaz, other real estate companies, and real estate agents.
Results from this investigation will be used to design the questionnaire that
will then be tested in a small-scale pilot study before final implementation
in the main survey. Students of the Marketing Research course at
King Fahd University of Petroleum and Minerals will be responsible for the
data collection. Each student will be responsible for collecting information
from a sample of respondents large enough to enable him to write a separate
individual report on his findings in order to fulfill the course
requirements. At the end of the course, the course instructor will pool
together the responses obtained by all students in the course, analyze the
pooled data, and prepare a separate report of the findings for Rikaz. Each student will code and enter his data
into a computer for electronic processing using the SPSS (Statistical Package
for the Social Sciences) software. Specific analysis techniques to be employed
will be dictated by requirements of the research objectives formulated for
the study. The usual approach is for us to take the objectives one-by-one,
discuss the appropriate statistical analysis to be performed, and how to go
about implementing the analysis in SPSS. 6.
PRESENTATION OF RESULTS AND RECOMMENDATIONS Findings from the study, conclusions drawn,
and related recommendations will be communicated to Rikaz in a written
report. An oral presentation could also be arranged if this would be of
interest to the company. This will provide the opportunity for management to
seek clarification of issues contained in the written report. Table 1 shows a schedule of the time
requirements for executing the research contained in this proposal. TABLE
1 EXECUTION
TIMETABLE FOR PROPOSED STUDY
We envisage that Rikaz will derive
significant benefits from this project. First, the research objectives
have been formulated taking into account the practical marketing issues
involved with a new product launch like the type represented by the new
housing concept - issues related to customer behavior, ability of
customers to buy, likelihood of buying, factors important to customers when
making the decision, and preferred alternative financing schemes. We believe
that information collected from the project will be valuable to Rikaz in
helping the company to better develop the concept, formulate its marketing
strategy, better serve the targeted customers, and improve the chances of
success for the concept. Second, implementation of the project itself will contribute to creating
awareness of the product concept among potential buyers. Just by virtue of
the project being discussed in the Marketing Research class, all the 54
students taking the course know about the product concept, and they have
definitely also talked to their friends about it. Furthermore, each of them
will be distributing questionnaires to at least 20 people resulting in more
than one thousand people becoming aware of the product concept and the name
of Rikaz just by filling out the questionnaires. |