Syllabus Semester 181

MGT 210 Business Communication

King Fahd University of Petroleum & Minerals



I.          Course Number, Title and Semester

            MGT 210 – Business Communication - Semester 181


II.         Instructor

            Edward Joyner



III.       Meeting Dates

            September 2018 - December 2018


IV.       Meeting Times


Sunday & Tuesday                  Sec 01 -   11:00 - 12:15 (Bldg. 24, Room 146)

Sunday & Tuesday                  Sec 02 -   12:30 -   1:45 (Bldg. 24, Room 128)

            Monday & Wednesday            Sec 04 -   11:00 - 12:15 (Bldg. 24, Room 156)


V.        Office Hours (subject to change)

             Sunday & Tuesday 10:00 – 11:00     Building 24 Room 110-2 -- Phone: 860-7510


Other Timing: By Appointment, please e-mail.


VI.       Course Information

Management 210, Business Communication, is an important course of practical and theoretical instruction that introduces students to and prepares them for supervisory and managerial positions in business, industry, government and technology areas of work.   Since communication should be clear, precise, understandable, persuasive, useful, appropriate, confident and professional, it is regarded as one of the major skills for success in the world of work, the content of this course focuses on the following areas of instruction and practical in-class work.


VII.      Course Objectives

Upon course completion, students will demonstrate an understanding of:

1) Theory of communication and the communication model and its parts, including   functioning in a multi-cultural work/business environment.

2) In-depth analysis and learning of the parts of the model and tactics of implementation. 3) Speaking/Listening skills -- Oral presentations and meeting skills.

4) Writing Skills – i.e.: E-mails, Instant Messaging and Texting, Memos, Letters and Informal/Formal Reports and Resume/C.V.

5) Other Important Skills -- non-verbal, cross-cultural, conflict resolution, and utilization of communication media with advanced technology in the digital workplace, use of visual aids, job-search/interview-related communications, Internet search and research tactics.


VIII.     Textbook

Business Communication in person, in print, online, (10th Edition) by Amy Newman (2017). ISBN: 13: 978-1-305-50064-8; ISBN: 10: 1-305-50064-4


IX.       Class Schedule

The below schedule is tentative and is subject to change; any changes will be announced in class.



Chapter Title and/or Subject




Chapter 1: Introduction, Model of Comm.

Read Articles & Chapter 1, Identify Comm. barriers



Effective Message & Types of Audiences

Read Articles & Chapter 2 Assignment Ex. 3 p.58



Chapter 2: Listening & High-Low Context  

Read Articles



Review Case

Chapter 3: Business Meetings

Chapter 10:  Only Headings

Read  Articles & Chapter 3 & Quiz No. 1

Case Study in class –“Misunderstanding at Office”



Chapter 3: Gestures & Non-Verbal Comm.Chapter 8: Negative/Bad News

Read  Articles,

Assignment Ex. 1 & 2 pp. 251 & 252



Work on Bad News Case with group in class

Meeting & Turn in Memo for Bad News Case



Chapter 11: Oral Presentation                           5 P’s for Presentation

Read Articles & Exercise: Grabber & Transition



Midterm on Chapters 1, 2, 3, 8 & 11




Continue Oral discussion on articles

Present Oral 1



Chapter 12: Resume/C.V., Job Interviews

Read Chapter 12 &  Prepare Resume/C.V.



Chapter 4: Process of Writing                     Begin Oral 2 & Informal Reports

Read Chapter 4, Present Oral 2 Introduction Slide



Chapter 4: Writing Process

Read Articles &

Chapter 4 - Draft & Revise Email Ex. No. 10 p. 123



Chapter 5: Process of Revision  



Chapter 9 & 10: Planning & Writing Report

Read Chapters 9 & 10, Prepare Final Oral           Write Short Report in class



Final Oral Begins

Final Oral continues



Final Oral continues

Final Oral continues



 Final on Chapters 4, 5, 9, 10 & 12










 X.         Course Activities to Meet Objectives

A. Attendance
KFUPM rules regarding attendance will be strictly enforced. The grade of “DN” (which is a failing grade) will be given to students accumulating more than 6 (or 9 if the class is 50 minutes) unexcused absences (this grade will be reported immediately). Only official or medical excuses will be accepted (these excuses are approved by the University. Excuses from external institutions/hospitals are not directly acceptable. They must be approved by the University Clinic and Student Affairs). No excuse will be accepted if presented more than a week after the absence. No personal excuses will be entertained and none of these types of excuses should be advanced.

Attendance will have a weight of 5% toward your grade. Attendance will be taken daily.  Students who miss a class without an official excuse from KFUPM will lose marks.  Each absence will result in a loss of 5 marks out of 100 toward your grade. Being late will also result in loss of marks. Two marks will be deducted from your grade for each late.  Attendance may be taken at the start, during or end of the class period.  You will be considered late after your name has been called and/or you do not respond. 

CHANGING SECTIONS: Not allowed to switch classes, or exams.  You must submit your homework and assignments in YOUR section only. 


            B. Class Participation

Students are expected to be prepared prior to attending class, whether this is by reading the textbook and/or completing the assignment(s).  Students are expected to communicate with the instructor and with one another to discuss concepts and problems.  Students are expected to come to class fully prepared (i.e. bring textbook, pens, pencils, calculator, etc.).


C. Behavior

The rules regarding cheating will be strictly enforced.  Cheating and attempts to cheat will result in “F” in the course (not only the exam), and will be reported to Student Affairs for further disciplinary action that may include dismissal from KFUPM.


D. Note

The rules outlined in this syllabus shall apply to all students, without any exception.  Please save yourself and the instructor the embarrassment and do not ask him to bend the rules just for you.  All students are equal with the exception of their grades that they earn.  Hard working students reward themselves with the grades they earn, and poor students punish themselves with the grades they earn.  Students are encouraged to keep this syllabus with them at all times.  Not knowing is not a professional excuse, when in doubt or if you do not know, please ask.


E. Cell Phone

Cell Phones, Texting, and Social Media: Please do not use your cell phone, send or view text messages, or browse social media sites during class. If you must use your phone for an important call, please excuse yourself from the classroom and return when you‘re finished.






XI.       Grading Criteria

The grading scale is Standard. The passing grade is 60%.  Students are strongly encouraged to follow up on their grades on a weekly basis to avoid any potential issues.  Students may not contest a grade after a period of one week of issuance; the same applies to attendance.

Course material comes from 3 areas: 1) Textbook readings 2) Class lectures and 3) Articles on Blackboard




Case Study


Short Report






Oral Presentation




Final Exam





Letter Grade




95 - 100



90 - 94



85 - 89



80 - 84



75 - 79



70 - 74



65 - 69



60 - 64



Below 60



XII.      Information contained in this syllabus may be changed at the discretion of the instructor without any prior notice; any changes shall be communicated to students.


I, the undersigned, have received and read the course syllabus for:




(Course Title)                                      (Course Name)                        (Section Number)       



 I fully understand the syllabus.  I fully accept the syllabus.  I will fully adhere to the rules, guidelines, and regulations set therein.



Student’s name:





Student’s ID number:






Student’s Signature: