MOUNTAIN of
Misunderstanding – Another BARRIER to Effective, Clear Communication.
The “MOUNTAIN” prevents the Receiver from seeing the information that
the Sender must communicate clearly.
This is exactly the dilemma facing the listener or reader as well. He cannot “see” into the mind of the speaker
or writer, so he must depend on the sender’s communication skills. In turn, the Sender (who views both sides of
the Monolith) must realize the problematic situation of the Receiver and adjust
his message accordingly.
GRAPHIC REPRESENTATION:
Receiver YES ! after proper communication
Sender
