Textbook Reading

Chapter   3 pp. 71-75

Articles to Read

       1. How to Listen Effectively

       2. Effective & Ineffective Listener Comparison 

 

In Class Group Activity for Next Class

 

            Case Study: Misunderstanding at the Office     

 

You will be collected into groups to work on the case. 

Be ready to answer the questions in class as I call on your group