Notes
Slide Show
Outline
1
"Computer Based"
  • Computer Based
  • Facility Management System
2
"1"
  • 1   Introduction to CBFMS
  • 2 IT Vs IS
  • 3 Computer Based Information System design methodology
3
"Introduction to"
  • Introduction to
  • Computer-Based
  • Facility Management System
4
"Problem !!"
  • Problem !!


  • Many facility managers have problem overcoming the considerable difficulties associated with generating effective and efficient CBFMS’s.  These problems are generally brought about by both, a lack of proper understanding of how IT can support facilities management activities and by the adaptation of a haphazard and fragmented approach to CBFMS development.
5
"Problem !!"
  • Problem !!


  • A lack of proper understanding of how IT can support facilities management activities
  • The adaptation of a haphazard and fragmented approach to CIS development.
6
"This lecture is divided into..."
    • This lecture is divided into two sections:

      • The relation between Information Technology (IT) and Information Systems.
      • Computer Based Information System design methodology
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"Information Technology (IT)"

  • Information Technology (IT)
  • and
  • Information System  (IS)
  • in
  • Facilities Management
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"Computer-Based Information Systems:"
  • Computer-Based Information Systems:


  • what are they why?  Are they important?


  • Computer-Based Information Systems Combine organizational, human and information technology-based resources to generate the effective and efficient collection, storage, retrieval, communication and use of information.
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"Benefits"
  • Benefits




  • Improve decision-making
  • Improve managerial responsiveness
  • Improve learning capacity and capability
  • More efficient use of information at all managerial levels.


  •    These benefits will ultimately enhance both the quality and cost-effectiveness of the service provided by the facilities management functions
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"Information Technology VS Information System"
    • Information Technology VS Information System

  • Misconception of the difference between information technology and information system is the major reasons why the often-considerable investment in both information system and IT is wasted.
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"Information System:"
  • Information System:   Directed towards the design of optimal information framework within facilities management in order to maximize the effectiveness and efficiency.


  • Information Technology: Facilitate and support the operation of information system.
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"Information system and IT should..."
  • Information system and IT should be :
  • Oriented towards the facilities manager’s decision-making process
  • Sensitive to all organizational elements, which have an indirect or direct impact upon the performance of the facilities management functions
  • Appreciative to the differing types of decision-making process, and their associated information requirement
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"What type of information do..."
  • What type of information do the facilities managers require?


  • Information should be able to accommodate the varied types of decisions that the facilities manager has to make at different layers:
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"Unfortunately most attempts at the..."
  • Unfortunately most attempts at the development of IT in facilities management to-date have taken place primarily at the operational level.
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"The development of a Computer-based..."
  • The development of a Computer-based Facility Management System


  • The design process is not rigidly linear… Their will be always loops backwards and forwards throughout any given system development.
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"Project team"
  • Project team


  • Facilities management staff (user)
  • Information system management (management)
  • Technical staff (IT specialist)
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"If outside consultants are taking..."
  • If outside consultants are taking the role of information system and IT specialist then the following issues must be adders:


      • Commitment
      • Understanding
      • Expectation
      • Preparation
      • Integration
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"1"
  • 1   System Definition and Outline
  • 2   System development
  • 3   System Implementation
  • 4   System maintenance and learning
  • 5   Post implementation evaluation
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"Stages One:"
  • Stages One: System Definition and Outline
  • Organizational context of introducing a new system: reaction of people to the new technology?
  • Conduct a comprehensive analysis of the current information system.
  • Define the requirements that the new system must satisfy
  • Evaluate manual and computer methods for their feasibility
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"Test feasibility"
  • Test feasibility


  • Technical: Is the manual system adequate? Is existing hardware adequate? Can the needed software be obtained or developed.
  • Economical:   Cost and benefit analysis. Will the economic benefits outweigh the costs of the system
  • Operational: Will the workforce implement the system successfully?
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"Stages Two:"
  • Stages Two: System development


  • Small-to-medium sized organizations generally use ready-made packages.  No programming is needed.


  • However, facilities managers must insure the best fit between system specifications and the application package specifications.
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"Issues to be considered in..."
  • Issues to be considered in the design process


      • A complete overview of the new information system
      • The major process modules within the system
      • The input, processing and output activities in each module
      • The storage requirements for the new information system
      • The application controls to be employed to protect the date (security)
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"Software then Hardware"
    • Software then Hardware  !!
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"Organizational change:"
  • Organizational change: Flexible to accommodate the changing demands.
  • Technological change: New enough
  • Define constrains: Organizational, technological, people-related restrains
  • Completeness: Complete packages Vs modules.
  • User preferences: Users’ needs…. Experienced Vs beginners.
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"Functionality:"
  • Functionality: Offers the futures capability required.
  • System compatibility: Will be able to talk to other systems
  • System suppliers: Before and after purchasing
  • Realism:  The package will not satisfy all the system requirements
  • Operating system: Compatible with industrial and organizational standers.
  • Hardware: Suitable for the existing hardware
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"Issues to be considered in..."
  • Issues to be considered in acquiring Hardware:


  • Future growth: Anticipate future requirements
  • Compatibility: With the existing hardware
  • Operating system: Ensure software compatibility
  • Memory: RAM required for processing
  • System size: Software storage requirement
  • Date output: Types of printers, plotters
  • Location: Where the hardware is to be installed?
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"Rent or Purchase?"
  • Rent or Purchase?


  • Decision is determined by the organizational policy or budgetary constrains.
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"Renting"
  • Renting
  • Strength:
  • Can be tested
  • Can be exchanged over time
  • Small up-front capital
  • Avoid obsolescence
  • Maintenance is supplied by the vendor


  • Weakness:
  • Expensive
  • Locked into the maintenance cost of the vender
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"Purchasing"
  • Purchasing
  • Strengths:
  • Least expensive
  • Last long and can provide a growth to the organization


  • Weakness:
  • Support and maintenance must be provided by the purchaser
  • Lock to equipment that is incompatible with future industry standers
  • Can become obsolete
  • Require large amount of capital
  • Have low re-sale value.
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"Stage three:"
  • Stage three: System Implementation
  •    Facilities managers should carefully plan for the implementation stage. Planning for the implementation should consider the following issues:


  •  The preparation of physical plan layout.
  •  The preparation of an implementation plan which all parties are happy with
  •  The ordering of required software and hardware
  •  The ordering of required communication lines and installations
  •  The ordering of all required stationary and consumables
  •  The notification of all users affected by the implementation
  •  The determination of user training objectives
  •  Determination of who needs to be trained
  •  Determination of training methods
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"Basic implementation approach"
  • Basic implementation approach


  • Direct implementation: Change is made at once
  • Parallel implementation: Running the old system and the new system simultaneously for a specified period
  • Phased implementation: Implementing a new system is in incremental steps
  • Pilot implementation: Implementing the new system in one location after another
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"Stage Four:"
  • Stage Four: System maintenance and learning


  • System maintenance refers to:


  • Ongoing adjustment of the system to cope with the changing information needs
  • Modification to training policies if needed
  • Rectifying any technical bugs which may emerge
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"This stage is often neglected..."
  • This stage is often neglected by:


  • Inadequate resource being allocated
  • Senior management walk away thinking that their task has been completed once the system is in place
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"Implications of these practices will..."
  • Implications of these practices will result:



  • System will not run as effectively and efficiently as it could
  • Project management team will miss the chance to learn form the project and to incorporate these lessons into future projects
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"Stage five:"
  • Stage five: Post implementation evaluation


  • Determine whether the new system is meeting its objectives
  • Identify any strengths and weaknesses
  • Make recommendations of modifications that can be made to the design process of other projects.
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"Thank you"
  • Thank you