Thamer
Al-Rugaib
LACK OF PROPER TRAINING
•The
absences of training is a key reason why users reject and resist the
implementation of new systems.
•Training
increase system usage
•Hands-on
training was found more effective than straight lecture based
instruction
* * * *
•Office
were found reluctant to invest in training as much as they do in
acquiring hardware and software.
FACTORS THAT AFFECT UTILIZATION
IN THE DESIGN PROCESS
FACTORS THAT AFFECT THE UTILIZATION OF IT IN THE AE OFFICES