Tracking Signal in Forecasting

by Dr Muhammad Al-Salamah

A tracking signal indicates if the forecast is consistently biased high or low. It is computed by dividing the cumulative error by the cumulative mean absolute deviation, or MAD:

tracking signal

The tracking signal is recomputed each period, with updated, "running" values of cumulative error and MAD. The movement of the tracking signal is compared to control limits; as long as the tracking signal is within these limits, the forecast is in control. Control limits of ±2 to ±5 are used most frequently.

To illustrate the way the tracking signal is computed, take the actual sales and forecasts for 6 periods:

Period

Actual

Forecast

Deviation

Cumulative deviation

Absolute deviation

Cumulative absolute deviation

MAD

Tracking signal

1

98

95

3

3

3

3

3

1

2

94

95

-1

2

1

4

2

-0.5

3

97

95

2

4

2

6

2

1

4

93

95

-2

2

2

8

2

-1

5

94

95

-1

1

1

9

1.8

-0.56

6

90

95

-5

-4

5

14

2.33

-2.15

The tracking signal can be thought of as a scaled deviation of the forecast from the actual sales figures.

The plot of the tracking signal shows it fluctuates about zero:

If the company uses ±2 control limits, the forecasting technique has to be recalibrated or changed after period 6, as indicated by the tracking signal falling below the lower control limit.