nFig. 7.2
presents a matrix representative of
these four types of information.
nInternal/record-based has been the focus
of attention of
information systems, the type of information
computer-based applications generate
and manage easily.
nExternal/record-based: can be accessed over the Internet via public DBs.
nInternal/document-based: intranet
document management 95% of the
information. In most organizations
it is in document form, 5% data.
nExternal/document-based: WWW