§A major set of partnerships revolves
around internal and external customers of the IS function.
§The organization’s customers, who buy
services and products, are becoming customers of the IS function.
§The first job is to build credibility
with business peers, at all levels.
§This is happening most often in
companies that use multifunctional teams to run systems projects.
§Peer-to-peer working can break down
stereotypes, improve relationships, and hopefully lead to a “partnering” mentality, which seems to be the goal of the IS
departments these days.