Copyright 2002 by
Prentice Hall, Inc.
It is recommended to ask the following questions about each
line of business:
Are we organized to serve that line of business?
Do we have an account manager in IS who has
responsibility for that line of business?
Do we have someone within that line of business who
oversees IT activity and talks the business language?
Do we have a sponsor in the line of business?
Do we have the attention of their management?
Does the line of business offer an opportunity to use
systems in new ways?
Understand the Business
Concentrate on Lines of Business