Syllabus Semester 171
MGT 210 Business Communication
King Fahd University of Petroleum &
Minerals
I.
Course Number, Title and Semester
MGT 210 – Business Communication - Semester 171
II.
Instructor
Edward Joyner
III.
Meeting Dates
September 2017 - January 2018
IV.
Meeting Times
KFUPM
Sunday
& Tuesday Sec 03 - 11:00 - 12:15 (Bldg. 24, Room 130)
Sunday
& Tuesday Sec 05 - 12:30 - 1:45 (Bldg. 24, Room 130)
V.
Office Hours (subject to change)
Sunday & Tuesday 10:00 – 11:00 Building 24 Room
110-2 -- Phone: 860-7510
Other Timing: By
Appointment, please e-mail.
VI.
Course Information
Management 210,
Business Communication, is an important course of practical and
theoretical instruction that introduces students to and prepares them for
supervisory and managerial positions in business, industry, government and
technology areas of work. Since communication should be clear,
precise, understandable, persuasive, useful, appropriate, confident and
professional, it is regarded as one of the major skills for success in the
world of work, the content of this course focuses on the following areas of
instruction and practical in-class work.
VII.
Course Objectives
Upon course
completion, students will demonstrate an understanding of:
1) Theory of
communication and the communication model and its parts, including functioning in a multi-cultural work/business
environment.
2) In-depth analysis
and learning of the parts of the model and tactics of implementation. 3)
Speaking/Listening skills -- Oral presentations and meeting skills.
4) Writing Skills – i.e.:
E-mails, Instant Messaging and Texting, Memos, Letters and Informal/Formal Reports
and Resume/C.V.
5) Other Important
Skills -- non-verbal, cross-cultural, conflict resolution, and utilization of
communication media with advanced technology in the digital workplace, use of
visual aids, job-search/interview-related communications, Internet search and
research tactics.
VIII.
Textbook
Communicating in
Business, (8th Edition) International Student Edition by Scot Ober
and Amy Newman (2009). ISBN: 13: 978-1-111-97176-2; ISBN: 10: 1-111-97176-5
IX.
Class Schedule
The below schedule is
tentative and is subject to change; any changes will be announced in class.
|
Week |
Chapter Title and/or Subject |
Assignment |
|
|
1 |
Introduction,
Model of Comm. & Chapter 1 |
Read Articles
& Chapter 1, Identify Comm. barriers |
|
|
2 |
Effective
Message & Types of Audiences |
Read Articles
& Chapter 2 Assignment Ex. 3 p.58 |
|
|
3 |
Chapter 2,
Listening & High-Low Context |
Read
Articles, Case Study in
class –“Misunderstanding at Office” |
|
|
4 |
Review Case Chapter 3
(Meetings) Chapter 10 (Headings) |
Read
Articles & Chapter 3 |
|
|
5 |
Chapter 3
(Gestures & Non-Verbal Comm.) Chapter 8
Negative/Bad News |
Read
Articles, Assignment Ex.
1 & 2 pp. 251 & 252 |
|
|
6 |
Work on Bad
News Case in class group |
Deliver
Meeting & Turn in Memo for Bad News Case |
|
|
7 |
Chapter 11 5 P’s for
Presentation |
Read Articles Exercise: Grabber & Transition |
|
|
8 |
Continue Oral
discussion on articles |
Midterm on Chapters
1, 2, 3, 8 & 11 |
|
|
|
Vacation March 13-17 |
|
|
|
9 |
Chapter 12, Resume/C.V. |
Read Chapter
12 & Prepare Resume/C.V. |
|
|
10 |
Begin Oral 2,
Chapter 4 & Informal Reports |
Read Chapter
4, Oral 2 Introduction Slide |
|
|
11 |
Chapter 4 continued
|
Read Articles
& Chapter 4 - Draft
& Revise Email Ex. No. 10 p. 123 |
|
|
12 |
Chapter 5 |
Write Short
Report in class |
|
|
13 |
Chapter 9
& 10 |
Read Chapters
9 & 10, Prepare Final Oral |
|
|
14 |
Oral 3 Begins |
Oral 3
continues |
|
|
15 |
Oral 3
continues |
Oral 3
continues |
|
|
|
|
Final on Chapters 4, 5, 9, 10 & 12 |
|
X.
Course Activities to Meet Objectives
A. Attendance
KFUPM
rules regarding attendance will be strictly enforced. The grade of “DN” (which is a failing grade) will be given to
students accumulating more than 6 (or 9 if the class is 50 minutes) unexcused
absences (this grade will be reported immediately). Only official or medical
excuses will be accepted (these excuses are approved by the University. Excuses
from external institutions/hospitals are not directly acceptable. They must be
approved by the University Clinic and Student Affairs). No excuse will be
accepted if presented more than a week after the absence. No personal excuses will
be entertained and none of these types of excuses should be advanced.
Attendance will have
a weight of 5% toward your grade. Attendance will be taken daily.
Students who miss a class without an official excuse from KFUPM will lose
marks. Each absence will result in a loss of 5 marks out of 100 toward
your grade. Being late will also result in loss of marks. Two marks will be
deducted from your grade for each late. Attendance will be taken at the
start of the class period. You will be considered late after your name
has been called and/or you do not respond.
CHANGING SECTIONS:
Not allowed to switch classes, or exams. You must submit your
homework and assignments in YOUR section only.
B. Class Participation
Students are expected
to be prepared prior to attending class, whether this is by reading the
textbook and/or completing the assignment(s). Students are expected to
communicate with the instructor and with one another to discuss concepts and
problems. Students are expected to come to class fully prepared (i.e.
bring textbook, pens, pencils, calculator, etc.).
C. Behavior
The rules regarding
cheating will be strictly enforced. Cheating and attempts to cheat will
result in “F” in the course (not only the exam), and will be reported to
Student Affairs for further disciplinary action that may include dismissal from
KFUPM.
D. Note
The rules outlined in
this syllabus shall apply to all students, without any exception. Please
save yourself and the instructor the embarrassment and do not ask him to bend
the rules just for you. All students are equal with the exception of
their grades that they earn. Hard working students reward themselves with
the grades they earn, and poor students punish themselves with the grades they
earn. Students are encouraged to keep this syllabus with them at all
times. Not knowing is not a professional excuse, when in doubt or if you
do not know, please ask.
E. Cell Phone
Cell Phones, Texting, and Social
Media: Please do not use your cell phone, send or view text messages, or browse
social media sites during class. If you must use your phone for an important
call, please excuse yourself from the classroom and return when you‘re
finished.
XI.
Grading Criteria
The grading scale is Standard.
The passing grade is 60%. Students are strongly encouraged to follow up
on their grades on a weekly basis to avoid any potential issues. Students
may not contest a grade after a period of one week of issuance; the same
applies to attendance.
Course material comes from 3 areas: 1) Textbook
readings 2) Class lectures and 3) Articles on Blackboard
|
Attendance |
5% |
|
Case Study |
5% |
|
Short Report |
5% |
|
Quizzes |
5% |
|
Homework/Assignments |
20% |
|
Oral Presentation |
15% |
|
Midterm |
20% |
|
Final Exam |
25% |
|
Total |
100% |
|
Letter Grade |
Range |
GPA |
|
A+ |
95
- 100 |
4.0 |
|
A |
90
- 94 |
3.75 |
|
B+ |
85
- 89 |
3.5 |
|
B |
80
- 84 |
3.0 |
|
C+ |
75
- 79 |
2.5 |
|
C |
70
- 74 |
2.0 |
|
D+ |
65
- 69 |
1.5 |
|
D |
60
- 64 |
1.0 |
|
F |
Below
60 |
0.0 |
XII.
Information contained in this syllabus may be changed at the discretion of the
instructor without any prior notice; any changes shall be communicated to
students.
I, the undersigned,
have received and read the course syllabus for:
(Course Title)
(Course Name)
(Section Number)
I fully understand the syllabus. I fully
accept the syllabus. I will fully adhere to the rules, guidelines, and
regulations set therein.
Student’s name:
______________________________________________________________________________
Student’s ID number:
______________________________________________________________________________
Student’s Signature:
______________________________________________________________________________
Date:
______________________________________________________________________________